Platform Features

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Keep Everyone in the Know

By using the features of Pace Scheduler, you are painting a gradually more complete picture of what's happening at your department. Once you've done the work of adding people's schedules and beat & inventory assignments, we have a few features tailored to managing a day at a time.

Daily Shifts

On the home page of the application, admins and users alike can see everything that has been planned for the day at a glance. Everyone's start and end times, beat/post & inventory assignments, as well as any notes for that day are all clearly displayed.

This page is also exportable into a sign-in sheet PDF format.

SMS & Email Message Blasts

Our Message Blast feature allows you to target any individual or group of employee(s) at your department. You can choose to send the message as an email or a text message that will automatically go out to all of them.

You can also set up templates for messages that you send frequently, and each message sent is tracked for you to then get an audit log.

Employee Tailored Info

Each person at your department can access their personalized schedule with their shifts, beats and inventory assignments. They also have access to their benefit time banks and payroll time sheets.

Coming soon: Google Calendar export, Mobile App access.

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Back to Home Scheduling Features

Calendar vs. Grid

Display and manage your schedule in a spreadsheet-like grid, or a typical monthly calendar. Completely customizable codes to label your shifts, overtimes and time offs.

Each format comes with its share of goodies, like typing directly into the grid or drag-n-drop shift changes on the calendar page. We will help you choose the one that suits your department best!

Permanent Shifts & Rotations

We can create your day on/off rotations and use them to quickly generate an entire year's schedule for each person. This makes day-off-groups easy to manage and scheduling an entire squad a few clicks away.

Online Request & Approval

The biggest time saver the Pace Scheduler will bring to your department is without question our online request tooltip. Designed to streamline the employee process of requesting Overtime, Time Off, Special Assignments or extra shifts.

Requests are automatically sent to the correct supervisors, with our supervisor configuration system. This can tailor who is allowed to approve or reject as well as who is notified of the request.

Once a supervisor makes a decision on the request, the requesting employee is notified of that choice, and any updates needed on the schedule are automatically enacted.

Availability Collection & Generator

For part-timers, collect availabilities online. Once collected, you can export these to excel to keep handy in case of changes. These availabilities can also feed directly into our Schedule Generator which, paired with your minimum staffing requirements, will attempt to fill your spots based on everyone's availability.

Can be position-specific and only for a section of your department. Permanent shifts can be hard-coded for the generator to ignore or build around.

Posting Overtime

Create vacant shifts directly from the calendar that everyone can see and request to work, including their preferred method of payment. You can then automatically notify your department, via email and text, that those shifts are available.

As users submit requests for those OT shifts, you (as a supervisor) will see all of these requests grouped together and in seniority order. You can even pull-up a list of OT information such as: How many OT hours each person has already worked, The most recent date each person worked OT, How many OT shifts each person has worked in general, among other things.

Finally, you can then approve the people you want to award the OT shift(s) to and reject the rest. This works great when you have say 5 people all requesting to work a single OT shift.

Minimum Staffing

Create staffing level requirements that the system will automatically monitor for you. Staffing counts update immediately as you add/remove items on the schedule, and even trigger alerts you when you are understaffed, including pre-emptive warnings on requests themselves.

You also have the ability to create one-off staffing level requirements for those days where you need unique levels of coverage, such as holidays, parades, etc.

Quickly see who is contributing to that staffing level and when, right from the calendar. You can round these counts up or down, or even allow them to go into decimals, to give you highly-specific partial coverage levels.

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Features Overview Features Beyond Scheduling

Manage more than your schedule!

A few extra features beyond scheduling are available to you on the Pace Scheduler to help you manage inventory, benefit time and beat assignments. These are included at no extra cost and are easy to enable/disable following your needs.

Benefit Time & Accruals

Set up your time banks to automatically accrue according to your union contracts with employee-specific rates.

Overtimes can be set up to automatically deposit time-earned into a specific time bank of your choosing. Time-Off types can also be linked to time banks, so that they withdraw the appropriate hours when being used.

Beat/Post Assignments

With a schedule in place, Pace Scheduler allows you to assign those resources (your valued employees) to the posts/beats/areas where they will work.

Our assignments tab is modeled after a supervisor's roll call process, showing you the people available for assignment on any particular day or shift.

It can also serve as the place where you assign those same employees certain assets like squad cars, keys, rifles, AED devices, etc. The more you track here, the more our reporting shines.

Inventory Management

Track every piece of inventory that you wish to get a usage report on. This report includes who it was assigned to, when, and what beat they took it on.

As with the other features on this page, this is yet another item that completes the picture of what goes on at your department.

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Scheduling Features Reporting Features

Tailored Reporting

As we said before, by using the features of Pace Scheduler, you are painting a gradually more complete picture of what's happening at your department. Pace Scheduler makes it easy to translate this picture into the reports you need for payroll and better understanding your department.
All reports are exportable to Excel, some to PDF.

Live Hours Report

Our Hours Report brings you an accurate totaling of hours, specific to the minute for each employee. Each item tracked on the schedule gets its own column making it easy for you to see where time is spent.

As soon as a change is made to the schedule, the reports are updated. Each time you generate the report, Pace Scheduler uses your latest schedule data to tally up the hours.

Payroll Reports & Time Sheets

This report is there to represent a single pay-period for each employee. The employees have access to their own payroll report. This can be exported to PDF and Excel.

Administrators also have the ability to export the entire department at once in this format, useful when the pay-period comes to a close.

Shift History

As changes are made to the schedule, they are all logged on your site, allowing you to view the complete history for someone's day. This includes what each change was, who made them, and when they were made.

There are even filterable audit trails at your disposal, allowing you to zero-in on precisely how each person, group, or the department as a whole is utilizing the schedule.

Integrate with Payroll

If your department utilizes payroll software in their workflow, we can create custom exports tailored specifically to your software.

We've created custom exports for Munis, Abila, Paychex, ADP, BS&A, NOVAtime, and many more. Just put us in touch with your payroll system expert and we will work with him or her to create it for you so that it's available at the click of a button.

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Features Beyond Scheduling Onboarding

We are here for you!

Our Pace Scheduler team is here to assist whenever you need. We have an open email line of communication with all our clients and are available by phone as well.

Improvements and new features added to the platform usually come from client feedback. We are always curious in your ideas on how to make a process simpler, and are quick to make changes or additions to our platform.

We also have an expansive knowledge base that includes narrated training videos, interactive tutorials, cheat sheets, FAQ's, feature walkthroughs, and much more.

Make the switch to Pace Scheduler!

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We build your site for you!

Adopting a new method of scheduling shouldn't be a headache. To make the transition as easy and as simple as possible, we build your site for you, using your real data and making it look as similar as possible to your existing schedules.

After we have completed your site setup and work with your admins to ensure everything is correct, we offer both standard group trainings and self-guided trainings. Our self-guided training can be an extremely efficient and headache free way to get up and running. For the self-guided training, we've created curated sets of focused training material that are specific to certain roles within your organization. These are all accesible anywhere, anytime.

Searchable knowledge base

Finding the answer to your question shouldn't be hard, and you shouldn't need to wait around for an email response to move on with your day. For this reason, we've crafted an extensive knowledge base that answers those questions, immediately and effectively, and it's all searchable right from the website by clicking the icon in the bottom right.

Narrated Training Videos

In this day and age, most people learn new things via the internet, particularly through online videos. We understand this need and have created a robust set of online training videos that you can access at any time. We are still here for person-to-person support of course, but these videos will give you a very in-depth understanding of the program and can allow you to learn at your leisure.

Interactive Tutorials

One of the best ways to learn something is by actually doing it, so we've also created interactive tutorials for many of our biggest features. These walk you through the feature step-by-step, allowing you to actually click on a sandbox site to see it in action. These interactive tutorials assist you with careful and clear explanations of exactly what's going on, giving you prompts every step of the way.

Cheat Sheets

Sometimes, even experts need reminders, so we've crafted several cheat sheets that give you single-page summaries for the bigger features, with tips & tricks included.

You can even print these off and tape them up right next to your computer monitor, so they're at-the-ready when you need them.

Full-Size & Miniature Help Docs

Want to use your entire screen to view our knowledge base, no problem. However, sometimes you just want to see the instructions for something, and follow along with them, right there on the same page.

For this reason, we provide a miniature version of our entire knowledge base right on the site itself, this way you can still use your site, while also following along with the instructions, rather than having to switch back & forth between windows.

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